Terms & Conditions

Website: www.stonerie.com
Brand: Stonerie

This document is an electronic record generated by a computer system and does not require any physical or digital signature, in accordance with the Information Technology Act, 2000 and applicable rules.

By accessing, browsing, or purchasing from this website (“www.stonerie.com“), you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund & Return Policy. If you do not agree with these Terms, please refrain from using the Website.

OVERVIEW

Throughout the Website, the terms “we”, “us”, “our”, and “Stonerie”. 

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced herein.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services worldwide.

SECTION 1 – ACCEPTANCE OF TERMS

By using this Website, you confirm that:

  • You are at least the age of majority in your country or state of residence, or
  • You are using the Website under the supervision of a parent or legal guardian.

These Terms apply to all users of the Website, including browsers, customers, merchants, and contributors of content.

SECTION 2 – CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page.

It is your responsibility to review these Terms periodically. Continued use of the Website following any changes constitutes acceptance of those changes.

SECTION 3 – USER ACCOUNTS

You may be required to create an account to access certain features of the Website. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities conducted under your account

Please notify us immediately of any unauthorized access or security breach at support@stonerie.com.

SECTION 4 – PAYMENTS & PRICING

  • Payments are accepted securely through authorized payment gateways.
  • All prices are displayed in USD (US Dollars) unless otherwise stated.
  • Prices and product availability are subject to change without prior notice.
  • Full payment must be received before order processing begins.

We shall not be responsible for payment gateway interruptions, delays, or technical errors beyond our control.

SECTION 5 – ORDER CONFIRMATION & ACCEPTANCE

Upon placing an order, you will receive an order confirmation email and invoice.

Order confirmation does not constitute final acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per customer or order
  • Cancel orders due to pricing errors, inventory issues, or suspected fraudulent activity

If payment has been received for a cancelled order, the applicable refund will be processed to the original payment method.

SECTION 6 – PRODUCT INFORMATION & NATURAL STONE DISCLAIMER

Stonerie specializes in natural gemstones, crystals, handcrafted stone décor, jewelry, and related products.

As our products are made from natural stones and handcrafted materials:

  • Variations in color, texture, pattern, shape, and finish are natural and expected
  • No two pieces are exactly identical
  • Such variations are not considered defects
  • Product images are provided for reference and may vary due to screen settings and photography conditions

For product-specific inquiries, please contact us before placing your order.

SECTION 7 – ACCURACY OF INFORMATION

While we strive to ensure accuracy, information on the Website may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct, update, or modify information at any time without prior notice, including after an order has been placed.

SECTION 8 – SHIPPING, RETURNS & REFUNDS

Shipping timelines, returns, exchanges, and refund procedures are governed by our Shipping Policy and Refund & Return Policy, which form an integral part of these Terms.

Custom-made, personalized, engraved, or made-to-order products are generally non-returnable unless received damaged or defective.

SECTION 9 – INTELLECTUAL PROPERTY

All content available on this Website, including text, product descriptions, photographs, graphics, logos, designs, videos, and software, is the exclusive property of stonerie. and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written consent.

SECTION 10 – USER COMMENTS & SUBMISSIONS

By submitting reviews, photographs, feedback, testimonials, or other content, you grant Stonerie a perpetual, royalty-free, worldwide license to use, reproduce, publish, modify, and display such content for marketing and business purposes.

You remain solely responsible for the content you submit.

SECTION 11 – PROHIBITED USES

You agree not to use the Website:

  • For any unlawful purpose
  • To violate intellectual property rights
  • To upload malicious software, viruses, or harmful code
  • To collect personal information of others without consent
  • To interfere with the security or functionality of the Website

Violation of these provisions may result in immediate termination of access.

SECTION 12 – THIRD-PARTY TOOLS & LINKS

The Website may provide access to third-party tools, services, or links.

We do not control and are not responsible for the content, policies, or practices of any third-party websites or services. Use of such services is at your own risk.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including merchantability, durability, fitness for a particular purpose, or non-infringement.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Stonerie. shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of the Website
  • Purchase or use of products
  • Delays, interruptions, or technical failures
  • Inaccuracies or omissions in Website content

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stonerie., its directors, officers, employees, affiliates, and partners from any claims, liabilities, losses, damages, or expenses arising from your breach of these Terms or misuse of the Website.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate your access to the Website without prior notice if you violate these Terms. Any obligations incurred before termination shall survive such termination.

SECTION 17 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other posted policies, constitute the entire agreement between you and Stonerie regarding use of the Website.

SECTION 19 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts of Gujarat, India.

SECTION 20 – CONTACT INFORMATION

Stonerie.
📧 Email: support@stonerie.com
🌐 Website: www.stonerie.com